Case Study

Multi-Channel Marketing For an Automotive Dealer in arizona

How a multi-channel digital campaign — combining CTV/OTT, YouTube Pre-Roll, Meta Paid Social, and In-Market E-Blast — nearly doubled website traffic and generated 612 leads in six months.

Diagram showing an Arizona auto dealer storefront connected to search, social media, email, SMS, and digital ad channels generating revenue

Website Users

30 k+

New Users Acquired

30 K+
Bar chart with a highlighted green bar showing a $756 value increase compared to the surrounding bars

CTV/OTT Impressions

300 +

Popup Leads Captured

590 +
Donut chart showing a total of 56,674 represented by a person icon with pink, purple, and yellow segments

The Challenge and Strategy

This Arizona dealership needed to build a consistent digital pipeline in a crowded used-car market,  while simultaneously reaching both English and Spanish-speaking buyers.

The Challenge

Build A Competitive Market

  • Build brand awareness and consistent traffic from near-zero paid media presence
  • Reach a large, growing Hispanic/Spanish-speaking buyer segment in the Phoenix metro
  • Convert anonymous site visitors into actionable leads before they bounced
  • Maintain a steady in-market auto shopper pipeline across multiple months
SEO performance dashboard showing total keywords, total traffic, SEO clicks, GBP calls, average position, and core keyword counts

Multi-channel Campaigns

  • Single-channel strategies leave entire audience segments unreached
  • CTV captures household-level viewers who block digital ads
  • E-blast targets verified in-market buyers, not just lookalikes
  • Spanish-language creative in the right placement yields disproportionate engagement
  • On-site lead capture turns paid traffic into owned pipeline
SEO performance dashboard showing total keywords, total traffic, SEO clicks, GBP calls, average position, and core keyword counts

Channel Strategy

Table summarizing marketing channels, objectives, target audiences, and results across connected TV, YouTube, and Meta campaigns

Website Performance

Google Analytics for Dec 1, 2025 – May 31, 2026 shows explosive growth across every
acquisition metric, compared to the prior six-month period.

46,827
Total Website Users

+99.9 YOY

46,912
New Users

+106.3 YOY

27,652
Engaged Sessions

+40.4% engagement rate

439,848
Total Site Events

Across All Pages

New User Acquisition By Channel

Bar chart showing new user acquisition by channel with direct traffic and email blast leading over paid social sources
Table comparing traffic sources by users, engagement percentage, and average time on site across email, organic, and paid channels

CTV/OTT Performance

The CTV/OTT campaign ran across 15+ premium streaming platforms and delivered a
click-through rate 14× above industry benchmarks, with strategic placement on Hispanic-focused networks.

362,644
Total Impressions

All Platforms

26,982
Total Clicks

Across all creatives

7.04%
Click-Through Rates

x14 Industry Average

22
In-Store Visits

Tracked Footfall

CTV/OTT Campaign Highlights

Streaming publisher and audience targeting data showing platforms like Univision and Hulu alongside auto shopper segments

Youtube Preroll

The Spanish-language YouTube Pre-Roll campaign ran in April 2026, with two creatives targeted at tax-season
in-market buyers. Female viewers showed a notably higher view rate, 32% vs 21% for males.

39,020
Total Impressions

Youtube Preroll

9,681
Video Views

Spanish Campaign

0.35%
Click-Through Rate

Across all genders

24.26%
Video-to-100% Rate

Avg both creatives

Youtube Campaign Highlights

Chart showing video ad performance by gender with female viewers achieving a higher view rate than male viewers
Total campaign summary card showing impressions, video views, click-through rate, and overall view rate metrics

Intender Blasts

Monthly e-blast campaigns sent to verified in-market auto intenders, in both English and Spanish.
The March Spanish blast hit a 47% top-slice CTR and April saw peak volume with both languages firing at full strength.

Eblast Campaign Highlights

Table of monthly email blast performance comparing English and Spanish campaign link clicks and top slice click-through rates

Key Takeaways

Five strategic lessons every automotive dealer should take away from this data.

 

  1. Multi-channel reach compounds
    Running CTV, paid social, e-blast, and YouTube simultaneously created overlapping touchpoints that nearly doubled site traffic in a single period, something no single channel could achieve alone.
  2. Spanish-language targeting unlocks a major market
    Over 50K CTV impressions hit Spanish speakers, and dedicated Hispanic e-blast and YouTube content produced some of the campaign’s strongest engagement metrics, including a 47% top-slice CTR.
  3. E-Blast outperforms Google CPC for new user acquisition
    At 9,609 new users, the In-Market Intender E-Blast drove 2.6× more new traffic than Google CPC. A significant efficiency finding that reframes how budget should be allocated in automotive campaigns.
  4. CTV click rates far exceeded benchmarks
    A 7.04% CTR is 14× above typical OTT/display benchmarks of 0.3–0.5%. Precise audience targeting, in-market shoppers, Spanish speakers, credit seekers, drove this exceptional performance.
  5. On-site lead capture converts paid traffic into pipeline
    612 captured leads represent a tangible sales asset, turning anonymous paid traffic into a qualified contact list the sales team could follow up with directly, independent of platform algorithms.

Ready to Grow Your Dealership?

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